Floating the Skies Rainbow Hot Air Balloon
Our Delivery Guarantee
At Plum Retail we offer Free Standard Shipping on all orders.
All of our deliveries are sent with tracking information.
Our Returns Policy
Returning your product because you changed your mind
Please return your item unused and in original condition (including all labels and tags intact) with proof of purchase within 28 days, and we’ll give you an exchange or refund, as long as your returned product meets our terms and conditions. For online purchases, we'll refund the standard delivery charge if the full order is returned within 28 days.
All returns are shipped with Evri. If you would prefer to use a different shipping carrier, we require this shipping to be paid by the customer.
Returning a faulty item
If your product develops a fault within 30 days of purchase, please return with proof of purchase and we’ll exchange or refund it.
Terms & Conditions of Our Policy
If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we'll exchange or refund it.
By original condition we mean:
- you’ve kept all original packaging and labels in good condition and the product can be resold at full price
- you haven’t used the product
