Willis & Gambier Delivery Information
We are pleased to offer free UK delivery on all Willis & Gambier furniture.
Your order will be delivered within approximately 10 working days and is shipped directly from the Willis & Gambier UK warehouse by their experienced delivery team.
Delivery is carried out using a professional 1 or 2-man furniture delivery service, depending on the size and weight of the item.
Your furniture will be carefully delivered to your room of choice, ensuring a smooth and convenient delivery experience.
Once your order is ready for dispatch, the delivery team will contact you to arrange a suitable delivery date.
If you have any questions about delivery, access requirements, or product dimensions, our team is always happy to help.
Please note, we are unable to delivery furniture orders to the below destinations:
- Channel Islands
- Isle of Man
- Isle of Wight
- Northern Ireland
- Southern Ireland
- Scilly IslandsÂ
- Scottish Islands
Our Furniture Returns Policy
In the event that you are not satisfied and would like to return your goods we accept returns (please note this excludes made to order products - including Laura Ashley and Willis & Gambier, which cannot be returned or exchanged unless faulty) within 28 days of delivery. You must notify us that you would like to return your goods within 14 days from receiving your goods.
If the product is not in a fully resellable condition we reserve the right to refuse a refund on the item(s).
If the goods are not faulty, the cost of returning them is your responsibility and the goods are your responsibility until they arrive at the warehouse. If you cannot return them we will arrange to collect them but the cost of this collection will be deducted from any refund.
Unfortunately, as Laura Ashley and Willis & Gambier products are made to order, we are unable to accept order cancellations beyond 48 hours of the order being placed as this is considered a committed order and cannot be cancelled once production has commenced.
Refunds will be processed when the goods to be returned have reached us or been collected.
